OPTIONAL ADD-ON
Add a storefront concierge (optional)
Want shoppers to get guided help on your website before your team steps in? The storefront concierge is a separate add-on that works alongside your connected systems.
Your store runs on systems that don't talk to each other.
SkyNexus connects your point of sale, customer records, accounting, and website into one place that's managed by a truly intelligent system to supercharge the way your business operates. We integrate with the tools you already have, build you the tools you need, and make everything simpler to use.
Bring your questionSkyNexus connects an independent jewelry store’s POS, CRM, and accounting into one view. Our Gateway is easy to use. It lets you sync your information, have greater control over your systems, remove silos, and automate workflows.
The integrated AI can query your business’s unique historical trends and institutional knowledge. So the next time a newer team member can’t figure out how to handle a situation because they don’t have all the acquired context, they can simply ask the AI and get the accurate information they need, and you and your senior team members can continue the day uninterrupted.
As an add-on, a concierge on your virtual storefront links to your inventory and helps customers find the right piece, even when they’re buying for someone else. Their questions then become signals for what to feature and stock next.
THE CORE WORK
We connect the systems your store already runs.
One place, not five logins.
Point of sale, inventory, customer history, and your books, in one view that stays current. Stop logging into a separate system for every answer or manually transferring information to get the reports you need.
Eliminate the need to manually sync and audit your systems.
Today the same order gets manually written into multiple systems that don't sync with each other. We solve the problem by putting all your information into one central source of truth for you to work from. With writing permissions granted, the information can be entered back into each system automatically, so even when you check the original system, nothing falls through the cracks.
Numbers you can reconcile.
We connect the data read-only and check the totals against your own reports with you, so the figures you rely on match your system of record.
Gateway improves the systems that already work for you.
Keep the tools that work for you and connect them so you can get more out of them. If a system isn't working well, we can replace it when you're ready.
Your data stays yours.
We start read-only and connect only the records you approve. Your records and data stay where they've been, unless you decide to change that. If you cancel, you keep all your data and systems. Since we sit on top, we simply disconnect.
A TUESDAY
You know this day.
Your day starts at your computer, compiling a report from data spread across multiple tools. You're interrupted by a custom order, so you enter the deposit in The Edge, then re-key it into QuickBooks because the sync only covers some transaction types. A vendor emails asking what your inventory turn is on bridal; answering would take an hour of exports, so you estimate.
With the SkyNexus Gateway, you start your day with an automatically generated custom report based on what matters to you. When the custom order comes in, you can simply use the microphone on your phone to enter it in seconds and have the record everywhere you need it to be. When your vendor emails you, ask the AI for the bridal turn and get the real answer, based on your data, in seconds.
QUESTIONS SKYNEXUS AI CAN ANSWER
Ask it in plain words.
- “What's our inventory turn on bridal this year vs. last?”
- “Which repairs are past their promised date?”
- “Repair revenue this month, by bench.”
- “Which customers bought an engagement ring 10–14 months ago and haven't been back?”
- “Who's due for an anniversary in the next two weeks and has a wish list?”
- “Which associate is closing custom orders fastest?”
THE CONNECTED VIEW
One view of the whole store
Today you rely on verbal updates from department heads, each looking at their own tool. There's no single place to see how the whole store is doing — so you're the place.
- Inventory, sales, service, and financials in one view — read from the systems you already run
- Year-over-year trends without waiting for someone to pull a report
- Your associates ask in plain language and get an answer from your own data, without asking you
FOR THE TEAM
Your team gets their own view
Each person asks from their own key, and sees what their role should.
- 01
Inventory
GMROI, aged inventory, vendor performance. Hours of Excel, replaced.
- 02
Sales
Customer pipeline, activity, purchase history. Who to follow up with, and when.
- 03
Service
Work orders, repair status, promised dates, turnaround.
- 04
Accounting
Cash flow, year-over-year comparisons, financials connected to sales.
Every store gets these out of the box. Need something specific to how your store operates? We customize views, metrics, and workflows to fit.
YOUR STACK
Works with what you already use
SkyNexus connects your POS, CRM, and accounting so the numbers move between them, with no re-keying the same figures into three systems. Your tools stay where they are.
The Edge is read by a nightly, read-only export. The customer's POS is never exposed to the app or the model. See how Claude works with The Edge jewelry POS →
A typical store's tools. Today we start with your point of sale; most tools with an export or an API can follow.
PRICINGIt comes with our flat pricing. One monthly price, per business. See our pricing.
THE FIRST CALL
Bring one question you can’t answer.
We’ll answer it from your own exports on the first call, before we ask you for anything. Thirty minutes.
Bring your questionQUESTIONS
Questions owners ask
What does SkyNexus do for jewelry stores?
SkyNexus connects your POS, CRM, and accounting into one view your whole team can ask questions of: inventory turn, repairs past their promised date, who bought a ring last year and hasn't been back. So the owner stops being the only one who can answer. As an add-on, a concierge on your storefront helps shoppers find the right piece and turns what they ask into what to stock and feature next.
Do I need to replace my current POS or CRM?
No. Your POS, CRM, and accounting stay your systems of record; the Gateway and the concierge sit on top. For your team, nothing changes: they keep working in the tools they already know.
Can you replace a system that isn't working for us?
Yes, when it makes sense. During onboarding we review the tools you use today: what to keep, what to connect, and what might be worth replacing. Nothing gets replaced unless you decide it should. It's a good thing to talk through on the call.
How long does it take to set up?
During setup we connect your existing systems, read-only, and tune the view to your store. Your team keeps working the whole time; the connected view comes online as we go. See the first 90 days for how it unfolds.
What does my team get access to?
Each role gets its own view — inventory, sales, service, and accounting each see what matters to them. What each person can reach is enforced on our side, not chosen by the AI.