Give every customer the help they’d get across the counter.
The concierge works your counter the way your best people do — it answers plainly, knows your inventory, and hands the conversation to a human the moment it should.
Book a callBuilt to fit your store, not replace it.
What shoppers ask becomes store signal. In four steps, the concierge moves from question to handoff to inventory insight, without changing the systems you run.
A shopper asks
For an anniversary gift, a milestone purchase, or a someday ring, the concierge helps shoppers find the right piece by reasoning about who it is for, not just what is in the case.
The concierge answers
It answers from your actual inventory and knows when to route the conversation to your team.
Hand off when it matters
When the conversation should be human, it reaches your team with the context attached, so nobody starts over.
Signal to your store
What shoppers ask becomes what you stock and feature next, flowing into the POS and CRM views you already run.
Stores like yours
An independent jeweler, two locations
Deployed a storefront concierge tuned to their inventory and voice. Shoppers get store-specific answers outside counter hours, and the owner sees what customers keep asking for.
A family store, one counter
Connected POS, CRM, and accounting into one shared view, so the team can ask plain-English questions without pulling separate reports.
Anonymized to protect client confidentiality.
Asked across the counter
Do I need to replace my current POS or CRM?
No — your POS, CRM, and accounting stay your systems of record; the concierge and the shared view sit on top. For your team, nothing changes: they keep working in the tools they already know.
How long does it take to set up?
During setup we connect your existing systems and tune the concierge to your store. Your team keeps working the whole time; the connected view comes online as we go.
What does my team get access to?
Each role gets its own view — inventory, sales, service, and accounting each see the dashboards that matter to them (GMROI, pipeline, work-orders, cash flow). It comes out of the box and customizes to how your store runs.
Your building is wasting energy. We find it, fix it, and prove it.
We handle the commissioning; you keep running the building. A qualified provider doing audited work.
Book a callFind it. Fix it. Prove it.
Connect to the building data you already have
We connect to the controls, trend logs, schedules, and meter data already available. The first move is understanding the system, not replacing it.
Find the waste
Your building’s own data shows where energy is being wasted: schedules, setpoints, overrides, and equipment working against itself.
Fix the operational causes first
The first fixes are usually operational: schedules, controls, setpoints, and sequences. We handle those while you keep running the building.
Prove it under a real program
When the work fits the program, savings are measured and verified under National Grid requirements.
Buildings like yours
A Massachusetts commercial facility
Under a utility commissioning program, the building data showed scheduling and setpoint waste. We fixed the operational causes and verified savings against program requirements.
An industrial site with an existing BAS
We connected to the automation system already in place, separated useful fixes from dead ends, and did the work worth doing first.
Anonymized to protect client confidentiality.
Asked before the audit
What is Monitoring-Based Commissioning (MBCx)?
MBCx uses your building's own data to continuously find and fix energy waste — low- and no-cost operational fixes, verified over time. As a National Grid Qualified Service Provider, SkyNexus delivers it under a real utility program.
How much can we save?
Programs like this typically see around 9% median savings with payback under two years (LBNL, Crowe et al. 2018). Every building differs — the What's typical section above has the full caveat and source.
Does the incentive help pay for it?
Yes. National Grid pays toward verified savings, so the program helps fund the work. Eligibility is generally MA commercial and industrial facilities with a building automation system.
Do we have to replace our building systems?
No. We connect to the controls and data you already run — no rip-and-replace. You keep running the building; we handle the commissioning.
Make the AI you already pay for earn its keep.
Most businesses we meet already pay for AI. We set it up around how your business runs: your data, your tools, your people.
Book a call See the Gateway →From seat to system.
Start with how you run
We learn your workflows, your data, and where the hours go.
Wire the AI you already have
Many businesses already pay for AI, but it sits apart from the work. We connect it to your systems so it handles drafts, lookups, and handoffs.
Automate the busywork
Drafts, lookups, summaries, and handoffs move to the machine. Judgment stays with your people.
Keep it running
We maintain the connections as your tools change, so the setup keeps working without turning you into the systems person.
Deployed for businesses like yours.
A recruiting firm
We wired AI into daily pipeline work: drafting, tracking, and handoffs moved faster, while client judgment stayed with the team.
Our own operating stack
We use the same stack to run our own company before we put it in client work. The point is practical operation, not a slide.
Anonymized to protect client confidentiality.
Asked before the first call
We already pay for AI — why isn’t it doing more?
A subscription is a seat, not a system. The gap is wiring: your data, your tools, and your workflows connected to it. That wiring is the work.
Do we need to switch tools?
No. We build around what you run — the AI you have, the systems you keep.
What if AI is wrong for part of our work?
Then we draw that line first. Busywork automates well; judgment, taste, and accountability stay with people.
The hard part is making the right thing work.
Start with the bottleneck. Start where you are.
Book a callHow we work
Learn how the business runs
Find what is already working
Pick the first thing worth changing
Leave it alone when software is not the answer
Asked before you start
Do I have to replace the tools I already use?
No. Your POS, CRM, and other systems stay your systems of record — we add a layer, we don't swap anything out.
We already pay for AI — why isn’t it doing more?
A subscription is a seat, not a system. The gap is wiring: your data, your tools, and your workflows connected to it. That wiring is the work.
What does a first call look like?
Thirty minutes. You describe the bottleneck; we map where we would start, or whether we would leave it alone.
Tell us what you’re trying to solve.
We’ll help you decide whether it is worth building, connecting, simplifying, or leaving alone.