QUESTIONS
All questions, answered
Questions owners ask
- What does SkyNexus do?
- We're a done-for-you technology partner. One person takes on the problem for your business: we handle setup, work with the tools you already run, and answer for the result.
- Do I have to replace the tools I already use?
- No. Your POS, CRM, and other systems stay your systems of record — we add a layer, we don't swap anything out.
- Who is SkyNexus for?
- Owner-operated businesses that know their business could run better but don't have the time or an in-house team to figure out the technology. We work closely with independent jewelers, carry a National Grid energy-savings credential, and take on problems across other fields — bring us yours.
- Do I need to be technical to use this?
- No. You ask in plain language, the way you'd ask a person. When something needs technical work — setup, integration, upkeep — that's our job, and we answer for the result.
- Will this replace my staff?
- No. The AI drafts, ranks, flags, and prepares — a person stays the decision-maker. The point is to give your people their hours back, not to take their jobs.
- What can the AI actually see and do?
- Only what you've made explicit. It starts read-only — pulling answers from the systems you already run. Each person gets their own key with the access you set, role-based like your systems already work, and anything beyond reading is a separate decision made deliberately — never a default.
- Is my business data safe?
- Your systems stay your systems of record — nothing is moved in or swapped out. Some connections work from a read-only copy (a nightly export, for example); that copy is scoped to what you agreed to connect, and it does that one job. What the AI can reach is explicit, granted by you, and yours to change.
- Is SkyNexus a software company or a consulting firm?
- A bit of both, plus the piece each one is missing. We start like consultants, learning how your business runs, but we don't stop at advice: we build or connect the system, run it, and answer for the result.
- What happens in the first 30 days?
- We learn how your business runs, look at the tools and data you already have, and agree on the first thing worth doing. Not every problem needs software. Sometimes the fix is a process change, a small integration — or nothing at all. The first call is for finding that out.
- How much does it cost?
- Monthly bands are published on our pricing page — one monthly price, per business, with the figure set by scope and how much ongoing operation you want us to own. Integration is quoted separately, per tools connected.
- How do I get started?
- Tell us what you're trying to solve — a straightforward conversation about whether we can help and how.
