GETTING STARTED
The first 90 days.
Three months to turn your frustration points into the easiest part of your day.
We’ll support you through the first 90 days with SkyNexus to get your tools connected, build your trust in the platform, and make sure everything feels intuitive. Read-only first. Writing only when you say so.
HOW IT UNFOLDS
The stages and timelines.
- DAYS 1–14
Connect & set up
We connect the tools you already run — read-only. Your POS stays your POS; your books stay your books. There’s nothing to learn. The first two weeks, we’re learning your store — not you learning software.
- DAYS 15–45
Learn & tweak
We provide efficient learning sessions to make interacting with the integrated AI simple and reliable. We also adjust your Gateway’s setup so you have easy access to whatever you use most, and we’ll add the custom reports or workflows you need that aren’t already there. During this stage we work with just a couple of Pathfinders and power users who really know the business.
- DAYS 46–90
Expand & own it
Add more users, update roles and permissions, and let your Pathfinders show the rest of your team the way. Add more tools if you want to. We’re still available for support, as often as you need it.
- DAY 91+
Yours
The goal by 3 months: your team is onboarded, your workflows are simpler, and you’re using your data in ways you couldn’t before. From there, continue month to month at the same rate as your first 3 months, or pay for a full year up front at a lower monthly equivalent rate. You keep our support team, and you can adjust permissions or add tools or users at any time. If adding users or tools changes your rate, we’ll prorate it. Fair and simple.
Pathfinders. Two or three people who want this. Usually the person who already knows where everything is.
HOW WE MEASURE
Success is a business outcome, not an AI usage metric.
| Measure | The question we test against |
|---|---|
| TIME | How long does the workflow take now? |
| QUALITY | How often does it require correction or rework? |
| RELIABILITY | Does it work the same way next week? |
| ADOPTION | Do the intended users actually choose it? |
| TRACEABILITY | Can a person verify where the answer came from? |
| COST | Did we remove work, subscriptions, or operational drag? |
We establish a baseline before the pilot, so “better” has a measurable meaning.
WHO SEES WHAT
Three levels. Each person, their own key.
| Level | Sees | Writes |
|---|---|---|
| Owner | Everything you chose to connect — financials, every department, owner-designated topics. | Read-only until you say so. |
| Manager | Their department end to end: inventory, sales, service, or accounting. | Read-only until you say so. |
| Associate | What they need at the counter and the bench — customers, repairs, what’s in the case. | Read-only until you say so. |
What each person can reach is enforced on our side, not chosen by the AI.
Tested in production in jewelry retail: three permission tiers (owner, manager, associate), read-only, and owner-designated topics filtered out before a lower tier can even match them.
SkyNexus never uses your data to train any model.
Provider policies last reviewed August 2026.
READ FIRST. WRITE LATER. NEVER OVERWRITE.
Crawl, walk, run.
- CRAWLRead only.
It can look things up and answer. It can’t change anything.
- WALKWrites where you’ve said yes.
Only the tools and people you’ve named. Everything else stays read-only.
- RUNWrites when you turn it on.
Read-only first. Writing only when you say so. What each person can reach is enforced on our side, not chosen by the AI.
WE RUN IT TOO
Our own business runs on the same gateway.
SkyNexus’s own sales pipeline runs on NexHQ — our instance of NexusOS — and our team and agents work it daily through the same MCP gateway our customers use.
PRICINGIt comes with our flat pricing. One monthly price, per business. See our pricing.
THE FIRST CALL
Bring one question you can’t answer.
We’ll answer it from your own exports on the first call, before we ask you for anything. Thirty minutes.
Bring your questionQUESTIONS